FAQ

Questions, answered honestly.

If something here is unclear, the short version is: your recordings stay on your computer, and your own work is never locked.

Privacy & offline

Is any of my audio uploaded anywhere?

No. Riffle analyzes and searches your recordings entirely on your device. Your audio, and everything Riffle derives from it, never leaves your computer. The only times Riffle uses the network are to check your license and to download its analysis models the first time you run it.

Does Riffle work offline?

Yes. After the first-run setup — activating your license and downloading the analysis models once — Riffle works fully offline. Your license is cached as a signed record on your device, re-checking periodically. If it can't reach the licensing server, premium features keep working through a 14-day grace window, and your Library and files are never locked even past that.

Is there a cloud, sync, or account?

No cloud, no sync, and no account or login inside the app. You buy or start a trial on the web and activate a license key in Riffle. That's it — Riffle is a single-user, local-first desktop app.

Platforms & files

Which platforms does Riffle run on?

Riffle runs on macOS and Windows. There is no Linux build, and there is no mobile app. The installers are signed (and notarized on macOS) so they open without security warnings.

What audio file formats can Riffle read?

Riffle reads common audio formats including WAV, AIFF, FLAC, MP3, M4A/AAC, and OGG. Files it can't read are skipped and listed rather than stopping a scan.

Does Riffle move, modify, or delete my files?

No. Riffle reads your recordings where they are and never moves, copies, or changes your originals. Deleting a clip removes only Riffle's own record of it; sending the original to your OS trash is your explicit choice, and it stays recoverable. Quick-Capture recordings are saved into Riffle's own data folder.

Where is my Library stored, and can I move it?

Riffle keeps your Library — its derived data and settings — in a location it shows you, and you can relocate it. Deleting a clip removes its derived data, and you choose whether to also remove the source file.

Subscription & trial

What happens to my Library if I stop paying?

Your Library and your files are never locked. Riffle gates premium features behind your subscription, not your own work — so if your subscription lapses, premium features pause while your recordings, organization, and files stay open to you.

How does the 14-day free trial work?

Enter your email on the signup page and we send you a trial license key — no credit card. Activate the key in the app and you get the full Riffle for 14 days. Since there's no card on file, nothing charges automatically when the trial ends. The trial is tied to your email, so reinstalling doesn't reset it.

How much does Riffle cost?

Riffle Pro is $4.99 per month and includes everything Riffle does. Cancel anytime.

Can I cancel anytime?

Yes. Cancel whenever you like through the secure customer portal on the web. Your access continues until the end of the period you've already paid for, and your Library and files remain yours after you cancel.

Do you offer refunds?

Yes — Riffle comes with a 14-day money-back guarantee. On top of that, the free 14-day trial means most people can fully evaluate Riffle on their own recordings before they ever pay.

Is checkout secure, and how is tax handled?

Checkout is handled securely by a Merchant of Record, which also handles sales tax and VAT for your region, so the right tax is applied automatically at purchase.

Getting started

How well does Find by Melody actually work?

Find by Melody returns a short ranked list of best candidates with a confidence score, not a single guaranteed answer. It's designed for clear, mostly single-line melodies — a hummed or played riff — and matches them regardless of key or tempo. When nothing matches strongly, Riffle says so honestly and offers to search by description instead.

Can I record new ideas directly in Riffle?

Yes. Quick-Capture lets you record a new clip inside Riffle from your chosen input. It's saved locally and analyzed right away, so it joins your searchable Library immediately.

Will it work with my DAW?

Riffle drags out the actual audio file, so any DAW that accepts file drops works — drop a result onto your DAW's timeline or browser. You can also export a clip, or a trimmed selection, to WAV.

What languages does Riffle support?

Riffle's interface is available in English, Spanish, French, German, Portuguese, and Japanese. Musical metadata such as key and tempo stays in its standard form across languages.

What do I need to run Riffle?

Riffle runs on macOS 11 (Big Sur) or later and Windows 10 or later (64-bit). The first run downloads analysis models — roughly 1 to 3 GB — stored on your device, so allow disk space for those plus your Library data. Analysis is faster on newer machines; it runs in the background and you can throttle or pause it.

How long does the first scan take?

It depends on how much audio you have and how fast your machine is — a large library can take a while on the first pass. It runs in the background newest-first, the app stays usable, clips become searchable as each one finishes, and you can pause anytime. After that, new recordings are analyzed as they arrive.

Still curious? Try it on your own recordings.

Free for 14 days. No credit card.

For macOS and Windows · 14-day free trial, no credit card